The Flagship Difference

Our partnership keeps the practice of oral surgery right where it belongs—in the hands of oral & maxillofacial surgeons.

We focus on the business of healthcare, optimizing the performance of non-clinical functions—finance, reimbursement, marketing, human resources, technology, and more—to:

  • Elevate Your Production Levels
  • Get You Paid More for Your Surgeries
  • Grow the Value of Your Equity

Our approach supports you in building the practice you want, the way you want to practice.

  • Maintain Full Clinical Autonomy
  • Expand Your Clinical Toolkit
  • Practice a True Patient-Centered Care Model
  • Increase Year-Over-Year Revenue
  • Have Time to Focus on What Matters Most to You

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Active surgeons

More Than Just Teeth and Titanium

Your Full-Scope Practice Awaits

Flagship is the only support organization dedicated to full-scope oral and maxillofacial surgery. Work hand in hand with a premier multi-disciplinary provider base of board-certified, dual-degree, and fellowship-trained partners in:

  • Dentoalveolar Surgery
  • Dental Implant Placement and Prosthodontics
  • Advanced and Corrective Jaw Surgery
  • TMJ and Facial Pain Treatment
  • Cleft and Craniofacial Surgery
  • Facial Cosmetics

Leverage our AAAHC-accredited in-house surgical operating rooms, available in each market, and our in-house digital lab for digital workflows and 3D Printing. 

Lifetime Residency

Education, Collaboration, and Mentorship

Committed to continuous improvement, our platform leverages world-class surgeons to deliver a unique ongoing learning model for every partnering practice. Our exceptional provider culture fosters growth with a shared base of knowledge and multi-disciplinary collaboration. Examples include:

  • A provider-led Clinical Advisory Board and framework that ensures the delivery of safe, effective, high-quality, consistent, and patient-centric care. Specifically, the CGB provides oversight of clinical safety and quality, practice operations strategies and initiatives, and procurement.
  • Resident education, including our 'Rising Chiefs Course', an oral certifying exam (OCE) board review course designed for senior residents and first-year graduates preparing for oral boards and wanting to gain exposure to the newest technology in our field. 
  • Fellowship rotations offering significant exposure to orthognathic, TMJ, full-arch, trauma, and other major surgeries as first assistant on all major cases.
  • Ongoing doctor-led 'Best Practices' sessions across our platform providers.
  • An Annual Symposium for practicing oral and maxillofacial surgeons and residents.
  • Ongoing specialty lectures and courses in partnership with industry and leading Flagship-affiliated surgeons.
  • Consistent referring provider training, education, and support.

How Flagship Adds Value

Financial Services

Financial Services

  • Business intelligence to help each doctor and practice achieve their goals
  • Monthly reporting with drill-down capability
  • Transparency; benchmarking—internal and external

Human Resources

  • Platform-wide goal: Engaged, motivated teammates who love coming to work
  • Full-time recruiting and onboarding for all clinical and non-clinical staff
  • Team member recognition and engagement programs
  • Programs for skill development; career growth opportunities; coaching
  • Reconciliation of pay/benefits/PTO with the specific goal that no one is worse off, even if structure changes
Marketing

Marketing

  • Comprehensive patient acquisition strategy—collaboration, feedback, reporting
  • Strategic referral marketing program, including outreach and educational support
  • End-to-end digital marketing: website, SEO, SEM, social media, reputation management, email, and design
  • Consumer-focused marketing support, including word-of-mouth campaigns and community engagement
  • Paid media options—display, video, traditional offline
  • Practice building content generation, PR, earned media
  • Coordinated patient experience and communications support

Operations

  • Platform-wide goal: Outstanding Clinical Excellence
  • Practice Manager skill development—toolkit, coaching, training, motivation
  • Expertise in optimizing schedules for surgeon production and quality of life
  • Improved Patient onboarding—Liine, Intiveo, and a patient experience team
  • Centralized in-person and virtual training classes; structured curricula
  • Full-time traveling, on-site trainers—both routine and ad-hoc
  • Regulatory and compliance expertise, e.g. pathway for AAHC accreditation
  • Online resource library and tools
Operations
Revenue Cycle Management

Revenue Cycle Management

  • Contract enhancement—better reimbursement rates
  • Optimized coding—benchmarked across peers
  • Shorten (or at least, maintain) the reimbursement window
  • Fewer avoidable write-offs
  • Faster/better/higher pre-authorizations and pre-determination
Accept All Necessary Only