Careers

Patient Experience Coordinator

Greenville SC | Position

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away!

*Pay ranges noted are autogenerated by Indeed (or other career sites) and are not Flagship’s evaluation of pay, which is a consideration of job experience, certifications, etc.*

Continue your career in a role that allows you to ensure all patients’ needs are met so they receive an outstanding experience in our office. Be the point of contact for referrals and help guide patients through the process from start to finish.

Here are some of the job duties you will perform:

• Exhibits outstanding customer service with the patient as a number one priority
• Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or creates a new patient appointment.
• Confirms patients' appointments and gives patients the instructions necessary prior to their initial appointment.
• Contacts patients regarding their benefits and/or co-pays and coverage information for all outpatient procedures.
• Assures timely response to third party payers requests for additional information.
• Coordinates baseline aspects of our benefit verification or self-pay payment options for all new patients.
• Coordinates with other co-workers and offices to verify referrals and radiography.

To be considered for this role, you need to have the following qualifications:

• High school diploma (or equivalent) and prior experience working in a medical or dental office
• Proven ability to access, input, and retrieve information using a variety of computer programs, including Microsoft Office products
• Demonstrated level of comfort with and ability to quickly learn new software programs and EMR

Some of our preferred qualifications are:

• Associates or Bachelor's degree in healthcare administration (or related field)
• 2+ years experience as a patient care/medical office coordinator with patient scheduling, insurance verification & billing, and collection experience
• Experience with medical/dental insurances, ICD-10 coding, data entry, appointment/surgery scheduling
• Experience with financial counseling in a medical office

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Oral Surgery Assistant I

Kernersville, NC | Clinical Position

Oral Surgery Assistant

Spartanburg SC | Position

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away!

*Pay ranges noted are autogenerated by Indeed (or other career sites) are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.*

Start your career in oral surgery in a role that allows you to observe, train, and participate with supervision in setting up for minor surgical procedures, assisting in minor procedures, instrument processing, room turnover, and other clinical duties as needed.

Here are some of the job duties you will perform:

• Set up for non-sterile & sterile procedures (under supervision) with appropriate instruments, equipment, and supplies.
• Assist surgeon during minor surgical procedures including suctioning, retracting, passing instruments, providing airway support under supervision of Oral Surgery Assistant II/III, Surgical Tech, or RN, until core competencies are met.
• Circulates on surgical procedures, completing necessary EMR (electronic medical record) entries, paperwork, logs, etc.
• Performs other procedures as directed (capture radiographs, take/pour dental impressions, capture intraoral digital scans, remove surgical splints, fit splints, remove sutures, place packs, etc.).

To be considered for this role, you need to have the following qualifications:

• High school diploma or equivalent
• Current BLS certification¹
• Infection control training¹
• Sterile processing certification/experience¹
• Dental Radiography certification²
• Successful completion of approved nitrous oxide course²
• IV/Phlebotomy certifcation²
• Anesthesia-related continuing education²

¹ Or obtained within 90 days of employment

² Or obtained within one year of employment

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